Privacy Policy

1. Introduction

Welcome to Questful (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.questful.store (the “Website”). By using the Website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data when you interact with the Website:

• Name, email address, phone number, and mailing address.
• Payment information (processed securely by third‑party payment providers).
• Account credentials, such as usernames and passwords.

2.2 Non‑Personal Information

We automatically collect certain technical data, including:

• IP address, browser type, operating system, and device information.
• Pages visited, time spent on the site, and referral URLs.
• Cookies and similar tracking technologies.

3. How We Use Your Information

We use the collected data for the following purposes:

• Processing orders, payments, and deliveries.
• Providing customer support and responding to inquiries.
• Sending order confirmations, shipping updates, and transactional communications.
• Improving the Website, personalising content, and conducting analytics.
• Complying with legal obligations and protecting our rights.

4. Sharing and Disclosure

We may share your information with:

• Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email service providers).
• Legal authorities when required by law or to protect our legal rights.
• Business partners, only with your explicit consent.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

We retain personal data only for as long necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyse traffic, and remember your preferences. You may manage cookie settings through your browser preferences.

8. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or alteration. However, no method of transmission over the internet is completely secure.

9. Links to Third‑Party Sites

The Website may contain links to external sites that are not operated by us. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Website after changes constitute acceptance of the revised policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: +1(806)737-9486‑9486
• Address: Questful,